Candidate FAQ

It's my first job application on Pathways. How do I save my answers on this application page and come back to them later?

- The first page on a Pathways vacancy application is always your Profile Builder. You can enter brief text, even just "TBC" in the mandatory fields, and click "Continue" at the bottom. This will save your entries.

- You can go back to this application by using the Vacancies menu item View My Vacancy Application.

- When you go back into the application, you will now see a ‘Save and continue later’ button at the bottom of each page.

- You can also complete your education, career and vocational histories in the Profile section. Any details you enter here (pressing Save under each box you complete) will automatically appear in your vacancy application.

How do I change my email address to a new one using the same account?

- Please contact Pathways Support as they can happily help you with this.

How do I print out my application form?

- Once you have reacted the summary page of your application form, please press Ctrl P.

I am locked out my account, how do I change my password?

- Please click ‘forgot password’ which will generate a login link sent to your registered email. Do check your junk folders if you don't see the email straight away.

Why has my text shown up with symbols and random letters?

- This can be caused by copying and pasting from another document, the system doesn’t like the font used and can cause a coding problem, Please make sure all text has been unformatted before pasting into your profile by using 'paste by word' which is located to the left of the 'Bold' icon.

How do I know how many pages I have left?

- You will find a progress bar at the top of your application form and the last page will be the ‘summary’ page which is where you can review what you’ve inputted before submitting.

How do we know where we are in the application process?

- Once the post has expired and the employers start the shortlisting, you will get an email to say where you are in the process e. rejected, interview stage or employed.

How do I delete my account?

- If you would like to delete your account off Pathways, please email the Pathways support team and they will delete your account and let you know once it is done.

How do I know what job I have applied to?

- All applications you have applied for or not completed will be on your dashboard at the right-hand side that is titled ‘My vacancy application’.

How do I change my details?

- If you would like to change the details or add in a new CV for example, you can go into your profile on your account, go into each section and there will be a pencil image on the right-hand side of each box.